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1. A jar of super moisturizing O'Keeffe's cream that's basically a magic potion for brand new hands. Its blend of beeswax and glycerin will add hydration and help get your skin back to normal if increased hand-washing has wreaked havoc on your hands. For best results, you should apply the cream after washing your hands, after showering, and at bedtime. Promising review: "I thought to myself it couldn't actually work as well as it promised or people said but it works even BETTER. It is a magic formula that transforms my skin in just a few hours. It healed my rough patches and cracked skin overnight. It seriously feels almost unreal how well it works. My skin feels smooth and protected. I'm honestly amazed." — Lucy Get it from Amazon for $9.25 (also available in packs of 2 or 12). 2. The TikTok-famous Pink Stuff , which is basically the Alex Russo of cleaning products; it has tons of tricks up its sleeve. With the help of a little elbow grease, it'll completely revitalize your sink, bathtub, neglected stoves, and basically anything else that's in need of some scrubbing action. This is a mildly abrasive cleaning paste, so use with care and go slowly when testing on new surfaces. Simply apply it to the surface with a damp sponge or cloth, give it a few scrubs, and then rinse away with hot water. Promising review: "I added before and after photos of my filthy oven so you all would know this stuff is the real deal and worth it. I like that it didn't have a strong odor and it didn't use much effort at all to clean my oven. You can really see it removing the burnt-on grease after a few circular motions." — DNICEANDFAM Get it from Amazon for $5.49 . 3. Gold Bond's firming neck and chest cream , because your décolletage also deserves some special skincare attention. It contains salicylic acid to gently exfoliate dead skin cells, while glycerin and aloe add some extra hydration. Consider this a special elixir for firmer skin! Promising review: "My dry neck and the annoying itchiness I used to experience have completely gone away after using this cream. It’s not only soothing, but it also feels like it’s really nourishing my skin. The firming benefits are a bonus! I highly recommend this product to anyone dealing with dryness or discomfort in their neck and chest area. It’s become a must-have in my skincare routine." — JAcosta Get it from Amazon for $11.17 (also available in a two-pack). 4. A bottle of sulfate-free biotin shampoo that 34,000+ reviewers swear by. Biotin can help provide a fuller appearance to your strands, while rosemary and coconut oil are known to nourish and moisturize the scalp. Did Professor Snape whip this concoction up?!! Maybe that's why his is so long and full of secrets... Check out a TikTok of the biotin shampoo in action. Read more about how biotin shampoo could help with the fullness of hair at Cleveland Clinic . Promising reviews: "I love this shampoo! I had gastric sleeve surgery, and my hair was very, very thin. I started taking biotin and switched to biotin shampoo, as recommended by my doctor. It doesn’t make your hair grow by washing it, but it makes your hair and roots stronger. And it worked. After using the whole bottle, my hair was stronger. I had a lot of new growth that was sticking around (the previous new growth fell out early on), and my hair was getting thicker. Eight months later, my hair is back to normal. It's longer and thicker than ever." — Diane J. Huff "This shampoo is like NOTHING I've ever tried in the past. The way my 4c hair comes out after using this is INCREDIBLE. Soft, easy to comb, and super manageable. I've been using it for two years!" — Jae Maple Holistics is a small business that specializes in beauty products with all-natural ingredients. Get it from Amazon for $12.95+ (available in three scents and three sizes). 5. A jewelry-cleaning stick — no, magic wand! — to quickly add some bling back to your rings. You can use it on basically any of your accessories that need a good sprucing-up — just twist the pen to dispense some cleanser onto the brush, then gently swipe on your jewelry to let the microfine cleansers wipe away dirt and oil. Promising review: " I take my wedding rings in every six months to get cleaned professionally, but they end up looking less shiny just 1-2 months afterward. This stuff is incredible! Perfect to use in between cleans and looks just as good as when the professionals do it... seriously! Would definitely recommend!" — Amy R. Get it from Amazon for $9.48 (also available in various packs). 6. John Frieda Frizz Ease Dream Curls Air Dry Waves Styling Foam for anyone in the market for a magic spell to define their curls without spending a ton of extra time. Just scrunch this through wet hair and then air-dry your way to perfectly wavy strands. Reviewers with straighter hair types say the foam helps add voluminous waves to their hair, while those with thicker, wavier hair types say this helps add a bit more definition and shine. Promising review: "Love this stuff when I let my hair air dry! Keeps it from going frizzy. I use a lot of John Frieda products!" — JoAnn Get it from Amazon for $9 . 7. A tub of magical heavy-duty all-purpose cleaning wipes — they can remove everything from grease to ink stains almost instantly and with zero water required. The secret ingredient? Pure Witchcraft. Oh, also aloe and vitamin E, which makes them gentle on your skin but still tough enough to remove permanent marker, adhesive residue, and more. These wipes are nonabrasive so they're safe to use on smooth surfaces like car exteriors, vinyl, baseboards, and more. Promising review: "I have a small kitchen, and everything tends to get an oily, greasy film on it very quickly. I don't have a tile backsplash or a range hood, and my fridge is right next to my stove, so the paint on the wall and the textured fridge get pretty disgusting. The tiniest little oil splatter seems to cover my whole kitchen. When these wipes arrived yesterday, I attacked my kitchen with them. They worked amazingly well! I didn't realize how much grease was really sticking to everything until I saw how disgusting the wipes were getting . Luckily, they're huge, so I was able to cover a lot before I needed a new one. I have very sensitive skin, and these didn't dry my hands out at all. I also get severe migraines, which are easily triggered by chemical smells, and these have a nice, lemony scent that didn't trigger me at all. 10 stars!" — Michele West Get a 90-pack from Amazon for $14.98 . 8. A retinol body lotion , because the magic of retinol is not just for your face! This retinol in the creamy formula helps promote skin cell turnover, while the ferulic acid firms skin for a tighter appearance. Reviewers also note that this works wonders on rough, bumpy skin on their upper arms and legs after consistent use. Promising review: "I could kick myself for not trying this sooner! It is my new favorite lotion... After one night of using this, I woke up to smooth, soft moisturized skin that wasn’t itchy at all. This lotion goes on and absorbs beautifully. It’s not too thin or thick, and the scent is sensational... It’s not greasy or slick and does not have a residue that pills or transfers." — TickTokAlice Get it from Amazon for $19.99 (also available in a pack of two). 9. A microwave steam cleaner , because the mess in there doesn't magically disappear when you close the door and walk away. But this is the next best thing — this little device uses the power of sheer anger (and steam) to eliminate dirt and stains with ease. If your microwave is covered in caked-on tomato sauce, this will take care of it in less than 10 minutes! Fill it up with vinegar and water (there are helpful fill lines inside for each!), microwave for 5–8 minutes, then remove after two additional minutes and wipe away any mess! Promising review: "This little device is great and it's super simple. Fill to the lines with vinegar and water, nuke for seven minutes, let it sit for two minutes, then wipe clean. My embarrassingly super-gross microwave wiped completely clean with a couple of paper towels. I highly recommend this." — UglyPetty Get it from Amazon for $7.99+ (available in four colors). 10. A piercing bump solution formulated with jojoba, grape seed, and rose to keep any annoying keloids at bay! It can help shrink bumps and reduce scarring by promoting skin cell turnover and adding an extra dose of moisture. Unlike magic, this doesn't work overnight. But much like magic, the results will make your jaw hit the floor. Apply this daily two to three times a day as long as needed. Be sure to be patient as the healing process takes time! Talk to your doctor before attempting to treat your keloid on your own, and learn more about keloids from Cleveland Clinic . Promising review: "This product is amazing!! Truly a miracle product. I had an AWFUL keloid bump forming near my nose piercing about six weeks after getting it done, and it was just getting bigger and more irritated by the day; nothing was helping. I bought this stuff and started using it, and in less than two weeks, my huge keloid was completely gone! I was definitely skeptical and a little nervous when it didn’t seem to be getting noticeably smaller after a week, but then the second week, it started totally disappearing, so make sure to give it some time to work if your bump is on the larger side. If you remain patient and apply it twice a day, it should do the trick! Also smells pretty good, definitely no bothersome or overwhelming scent, which is appreciated in a product that I’m applying on the nose area." — Jordan Caprigno Get it from Amazon for $12.85 (also available in multipacks). 11. A handheld milk frother so you can try all those delicious-looking latte recipes you've seen on TikTok. For the cost of about three Butterbeers in Hogsmeade, you can whip up all the frothed milk topping you could ever want. This requires two AA batteries (not included). Promising review: "This makes the creamiest froth ever! I am completely blown away by the results of this device. I had no idea that I could make froth at home like this. This changes my whole cappuccino experience!!!" — Wells Family Get it from Amazon for $7.59+ (available in 21 colors). 12. Good Molecules Yerba Mate Wake Up Eye Gel that's basically like a latte for your face. It uses the power of yerba mate to soothe the delicate skin under your eyes, and also contains three forms of hyaluronic acid to moisturize. I did not know there were several types of hyaluronic acid, but I would now like to collect all of them like horcruxes. Promising review: "I love this product and have noticed a huge difference when using it consistently. I am on the younger side and don’t have the worst under-eye bags, but on those occasional mornings when my eyes are puffy with somewhat visible dark circles, this product definitely does the trick! Honestly love all the Good Molecules products." — Hayden Smith "Saw this on TikTok and decided to give it a try since the price was amazing. OMG, buy it. I’ve always had dark circles under my eyes and now fine lines and crow's-feet. While this doesn’t completely eliminate my dark circles, the fine lines are really diminished . It wears extremely well under makeup and doesn’t feel cakey or like there’s a ton of product on ." — K. Grant Get it from Amazon for $5.99 . 13. Lumify Eye Drops — a redness-reducing solution made with pure magic (aka brimonidine tartrate) to whiten and brighten your eyes for up to 8 hours. They're a bit more expensive than traditional eye drops, but more than 26,000 reviewers swear by them, with many saying they work reliably well. Learn more about different kinds of eye drops and what they can do at Cleveland Clinic . Note that eye drops can potentially mask symptoms of eye conditions, so you should talk to your eye doctor about what's right for you. And according to Mayo Clinic , you should avoid redness-reducing drops if you're looking for dry eye relief. Promising review: "I have a big spot of blood vessels in the inner corner of my left eye. I use the expensive lubricant eye drops for moisture — I've used Visine, Clear Eyes, you name it . No eye drop has made my eyes look this great. Only Lumify! I was soo happy when I looked in the mirror." — Angela Leonard Get it from Amazon for $11.97. 14. A stain repellent — it's bound to become a lifesaver if you're roommate is a little too clumsy with their red wine. It'll create a protective barrier on your fabric so any spills will sit on the surface instead of soaking in and causing a stain. All you have to do is wipe it away, no "reparo" spell necessary! Promising review: "I put this on a brand-new cloth Thomasville sectional as soon as I purchased it. Three weeks later, I had friends over and someone spilled an entire glass of red wine on the seat. I sucked wind and got a damp white cloth and tried to look casual...while panicking on the inside. The wine just sat on top of the material. I did not rub, just blotted. Every drop came off the sofa instantly. Within a few minutes everyone was back sitting on the sofa and it was no big deal. Absolutely will buy again. I have recommended this product several times to friends and family." — Nancy Get it from Amazon for $14.68 . 15. An OGX air-dry leave-in cream — it's a must-have for anyone who is constantly running late — you can just throw it in your hair after a shower and head out the door! The coconut oil and shea butter add extra moisture, while the citrus oils help add shine to your curls. Like all the best magic potions, this one requires very little effort on your part. According to reviewers, this cream will add a slight bit of volume to thin, fine hair or enhance the waves in those with thick, curly hair. Promising review: "I'm so grateful that I found this product. My hair is wavy and frizzy. Every once in a great while, my waves resemble curls, but the frizz is always there. I've only used this product one time so far and I never want to be without it. I put some on after towel drying (no brushing) my hair, and my waves actually resembled curls! It wasn't instant, so I was skeptical, but after about 15 minutes, I caught a glimpse of my hair in the mirror, and I was amazed. It looked styled rather than a ratty mess. I slept on it, and it still looked great in the morning!!!" — mich0610 Get it from Amazon for $7.97 (also available in a pack of two). 16. A pack of cleaning tablets that'll clean your dishwasher for you, because it's probably way dirtier than you imagine. These tablets are essentialy little cleaning fairies that'll break down lime and mineral buildup in the main compartment, internal pumps, and the pump and valve — so your dishes will come out looking as sparkly as they do in all those dish soap commercials. You can place one in the detergent tray and run a normal cycle. An additional tablet can be added to the bottom of the dishwasher for a deeper clean. You can also use it while cleaning dishes by placing a tablet in the bottom of your dishwasher when running a normal cycle. Promising review: "Definitely worth trying! I moved into a new place and discovered the hard way that the previous tenant was a disgusting slob — and I mean GROSS. About six weeks in, some random grease clog happened somewhere in our plumbing/something went wrong and my sink and dishwasher began emptying (unbeknownst to me at first) into my downstairs neighbors kitchen. Long story short, everything was replaced and repaired but my dishwasher smelled horribly rotten and seemed to just make dishes dirtier. Oily and stinky, somehow, no matter how much prewash/soap/good old scrub the dishwasher on your knees I did. It was beyond useless, it was making my kitchen stink. My landlord was unconcerned at this point because the problems had *technically* been fixed. (Yeah, one of those). THIS PRODUCT WAS WORTH, FOR ME, 3X WHAT I PAID. One tablet worked wonders, and a second was probably not needed but I did one anyway, and I'm just absolutely amazed. It's better then it was when I moved in. If only this could fix up the rest of my apartment for me!!?!" — Mirwonderful Get a pack of six tablets from Amazon for $8.99 (also available in a two-pack of six-count boxes). 17. A wine-stain removing spray so you'll no longer panic when you accidentally spill the dark-red potion you recently acquired from an old witch in the woods. It even works on coffee, fruit punch, ink, and pet accidents, so you'll feel like a stain-removing wizard anytime someone spills something in your presence. To use on carpet, apply the spray and let it sit for up to 5 minutes before blotting away with a damp cloth. For use on clothing, let the spray sit for up to 5 minutes and then wash it as usual. Promising review : "Amazing cleaning power in one small bottle. When my friend told me she'd heard of this product from her wine group, I realized immediately this is something I can use even for non-wine-related spills. And immediately upon receiving this stain remover, I had the opportunity to spritz a spray on my placemat where someone had accidentally gotten some gel marker pen ink smeared all over it. With just a few quick sprays, I was able to wash the placemat, and it came out of the wash looking clean and fabulous! Food stains have also come out of the placemat just as easily, and I'm just delighted to have such a powerful cleanser available for those unplanned moments when the next stains occur. Highly recommended!" — Cynthia Sue Larson Wine Away is a woman-owned business that was founded by Staci Wanichek (the CEO), and her mom, Cheryl, over 20 years ago. Get it from Amazon for $9.99 . 18. A deeply conditioning Tgin hair mask with castor oil and biotin to help promote hair growth and papaya to reduce shedding. You can leave it on for up to an hour for maximum results, so go ahead and throw on a sheet mask and practice your Charms lessons. The mask is designed to work for both low-porosity and high-porosity hair types, so it's a great choice for anyone experiencing breakage and dryness. Read more about how biotin shampoo could help with the fullness of hair at Cleveland Clinic . Promising review: "My scalp felt invigorated after applying. I left the masque on overnight, and when I rinsed the next morning, my scalp felt refreshed and clean. I actually think this product also aided in elongating my curls. Hair looks hydrated as well! I plan to use it every two weeks." — Dawn M. Tgin (aka Thank God It's Natural) is a Black woman-owned business in Chicago. Get it from Amazon for $17.89 . 19. A fast-acting plug-in fly trap that looks like a simple night-light to the unsuspecting eye but actually uses UV LED light to basically hypnotize flies, fruit flies, moths, and gnats from up to 400 feet away. The refillable glue trap is placed on the back, so you won't even have to see the flies until it's time to replace it! Check out a TikTok of the plug-in fly trap in action. Promising review: "I can’t say enough wonderful things about these handy little bug catchers! They are simple to use, cheap to refill, and catch a ton of small bugs and flies. I have eight of them now, all around my house! It’s a little gross how many tiny flying insects are around...but it makes me feel a lot better now that I have these!" — Chris H. Get the device and two refill cards from Amazon for $12.10 (also available in a two-pack; you can also pick up a refill packs separately for $5.70+ ). 20. A pair of teeth-whitening pens , which will make your dentist think you've discovered a mystical stain-removing potion. And in a way, you have! Just swipe it on and let the gel sit for 30 minutes — and eventually, you'll see years and years of stains start to disappear before your very eyes. Promising review: "I bought this on a whim when I saw someone review it on TikTok. After using it several times over the course of a week, I immediately noticed the difference in the color of my teeth. I'm a smoker and a heavy coffee drinker. I'm finding that this product will be a lifesaver in terms of what my smile looks like. I would definitely recommend!!" — Mully Get a two-pack from Amazon for $18.95 (available in two sizes and various packs). 21. A carpet spot cleaning spray (no machine required!) more than 73,000 reviewers keep on hand to clean up everything from spaghetti mishaps to iced coffee spills in your car. It also lives up to the "instant" in its name: Simply spray the stain, agitate for a few seconds, then wipe away! It's basically a time-reversing spell in a bottle. Check out this TikTok of the Folex Carpet Spot Remover to see it in action! Promising review: “There are products that you love and buy again. And then there are products that you love and can’t live without. And then, above that, are a few select products that you revere and hold with the highest honor. Folex is that product. I have used Folex for years, and it works wonders on everything from spilled coffee to wine to dog messes without any chemical smells or residue. But my love for Folex grew so much deeper when I dropped a 32-ounce jar of salsa down the stairs. My husband took one look and declared that the stairs were ruined and would need to be replaced. I took a look, grabbed the Folex, and said, 'We’ve got this.' If you have children, pets or are very clumsy with your canned goods, you need this bulk-size jug in your arsenal of cleaning supplies.” — Carobnty Get it from Amazon for $6.65+ (available in two sizes and in multi-packs). 22. An exfoliating lip scrub so you can banish dead skin to Azkaban where it belongs. The sugar granules will help buff away any crusty flakes, and the kukui oil will leave behind a touch of moisture. Promising review: "I usually suffer from chapped lips in the winter, to begin with, but now having braces makes it 100x worse. I have tried all kinds of different lip balms and moisturizers, and nothing was helping. I have used this product once (and followed up with their lip treatment ), and the dryness and peeling are gone. I wish I had tried this a lot sooner. It would have saved me from weeks of dryness and soreness! "— Kathleen M. Hanalei is a small business based in Hawaii. Get it from Amazon for $17.99 . 23. A powerful spray to break down stubborn mold and mildew stains that seem to accumulate almost instantly. Just leave it on for about 15 seconds, then exclaim "abracadabra!" while wiping away to reveal what your shower is actually supposed to look like. Promising review: "Hi. So like everyone else, I’m skeptical of products even with decent reviews. But I was looking for something to clean a small walk-in shower that was getting a little bit of mildew and whatever, so I gave this stuff a shot. It arrived this morning, and I immediately sprayed a little bit on the part with the biggest problem. I didn’t have much hope but I thought it might work a little bit, literally 12 minutes later it was gone. I was absolutely amazed. I sprayed the rest of the shower, and it’s literally gone. I didn’t scrub a thing, although if you wanted to a little bit for tight corners or small spaces in between grout, I’m sure it would clean right up. I’ve got to tell you, I’ve shot infomercials for over 25 years. A lot of the products we shoot are crap. This product deserves an infomercial, and frankly, I would do it on live TV. Because it really works. " — Brook B. Get it from Amazon for $16.99+ (available in three sizes and a two-pack). 24. A bottle of Goo Gone foaming spray specifically designed to win the fight against the greasy nastiness that's been living on your oven door for far too long now. Yes, even cooking wizards need to clean their kitchen 😞. You can also use it to spruce up range hoods (it's probably way dirtier than you think right now), microwaves, pots and pans, and any food-prep surfaces. Just spray and wipe — or leave it on for up to two minutes for caked-on messes. Promising review: "Wow! A degreaser that actually works! I love the foam, which starts to work immediately on my stove top as well as cookware and other kitchen surfaces." — P. Webb Get it from Amazon for $6.99+ (available in two sizes and a two-pack). 25. Mane Club One Hit Wonder , a spray that casts 10 magical spells on your hair at once: it conditions, detangles, provides heat protection up to 445 degrees F/230 degrees C, prevents breakage, hydrates, smooths, softens, controls frizz, strengthens, and boosts shine. The cannabis sativa seed oil will help add some extra luster, while glycerin pulls in moisture from the air to help reduce frizz! Check out how one user transforms their straight hair into waves using One Hit Wonder in this TikTok ! And check out our Mane Club 10-in-1 spray review for more deetz! Promising reviews: "My hair when wet tangles so easily. I couldn’t tell you how many knots I’ve tried to rage comb out, nor could I tell you how many different brands I’ve tried. I have fine, dense hair and this product doesn’t weigh it down at all. This stuff works like magic and as a bonus, it’s so affordable! I just got my new shipment today and rushed to write this as the difference between combing my wet hair yesterday and today is profound." — Mary S. Mane Club is a California-based small biz that specializes in cruelty-free, vegan haircare products. Get it from Amazon for $9.95 . 26. An all-natural scouring paste so you can fight away all the gunk in your sink and tub like they're dementors threatening to ruin your whole school year. The sodium bicarbonate will help scrub away dried-up messes, while the citrus essential oils will break through soap scum. You can even use it as a nontoxic oven cleanser! My Shopping team colleague Danielle Healy is a fan (she took the photos above!), saying: "I recently moved into a new apartment, so lately I've been cleaning A LOT. Shortly after moving in, my partner and I went to store something on the top of the kitchen cabinets, only to find them caked in a thick layer of grime 🤢. After going at it with a regular multipurpose cleaner (with little success), we broke out the scour paste as a last-ditch effort, and OH BOY, did this miracle product deliver (pics above). If it can handle that grossness, it's going to have no problem with day-to-day messes like soap scum and burnt-on food. Plus, it smells delightful and comes in minimal, low-waste packaging!" Humble Suds is a small Etsy shop based in Denver, Colorado. Get it from Humble Suds on Etsy for $15.95+ (available in two sizes). 27. A bottle of professional-grade callus-removing gel to make your feet softer than a unicorn's mane. Some callus-removing products will make the surrounding skin feel dry and irritated, but this one includes a healthy dose of glycerin to help soften and hydrate. Just presoak your feet, apply the gel, let sit for 5–10 minutes, and rinse! It's recommended you go back in afterward with a foot file just to make sure no residue or dead skin is left behind. Promising review: "I have the driest heels, and this is the ONLY product that has ever worked . Before I used this, my heels had some pretty deep cracks, and now they're almost baby soft again . BUT please follow the directions... left it on my super-dry, thick-callused heels for only three minutes, and the calluses were literally melting off ! Wonderful product! So glad I don't have to go soak my feet in those tubs at the nail salon anymore." — Kiki Get it from Amazon for $9.99+ (available in two formulas and a pack of two). 28. A rechargeable electric candle lighter that'll truly feel like brandishing a magic wand at your beloved candles. It has a flexible neck so you can easily reach down to the bottom of all your most-loved candles — and it prevents the dreaded "oh no, my lighter is out of fluid!!!" moment all my fellow candle lovers have experienced more than a few times. You can recharge this with a USB cable, and each charge lasts for 600 uses! This uses plasma flameless arc technology to create an electric spark that can ignite flammable materials, so no butane or flame is involved! Promising reviews : "I absolutely love this product. Now I’m able to light candles where the candle wax has melted down and it’s hard to reach inside the jar. I also love the fact that you charge this with a USB cable and the charge lasts for a long time. It has indicator lights to let you know how much of a charge is remaining. I’ve only had to charge it once since I purchased it. I Very durable and a great value for the price. I definitely recommend this. " — Cassandra S. "Another product I got from TikTok. It’s a necessity. No more struggling and almost burning yourself. Stays charged for days. A week at most if you use it frequently." — Nijada Get it from Amazon for $13.99+ (available in nine colors and in two packs). 29. A wrapping paper cutter that's meant to give you that coveted scissors-gliding-through-the-paper feeling every time you use it. It'll help you achieve a perfectly straight cut as you slide it along the length of the roll, and many reviewers with arthritis and carpal tunnel say it's made wrapping gifts much easier! Unfortunately this will not make wrapping a cauldron any easier. 😩 Start by sliding the gadget over the entire roll of paper, pull the paper through the opening to your desired length, then place the gadget at the top of the roll so that the notch with the blade is at the top. Then, apply light pressure and move the gadget down across the entire length of the roll. Promising review: "I was so excited to try this, and it actually works ! I am terrible at cutting straight, and this product was incredible. It cut straight across a long roll in no time." — TOOdamnFRANK Little Elf is a small biz that sells gift-wrapping accessories. Get a pack of two on Amazon for $13.99 . Reviews have been edited for length and/or clarity.
Falcons drafting Penix no longer a head-scratcher with rookie QB shining in place of benched CousinsHegseth meets with moderate Sen. Collins as he lobbies for key votes in the SenateA user opens SK Telecom's conversational AI agent adot.ai service via a smartphone. Courtesy of SK Telecom SK Telecom topped the industry-wide National Customer Satisfaction Index (NCSI) rankings for the 27th year, according to the Korea Productivity Center (KPC) on Friday. Securing over 80 points this year, the company has topped the mobile carrier category for 27 years since the KPC started the list in 1998. “SK Telecom has continuously done its best to satisfy the needs of our customers," SK Telecom said in a press release. “We believe the list has reflected our long(-term) efforts.” In a bid to maximize its customers' experience with artificial intelligence (AI), SK Telecom updated its conversational AI service, adot.ai, in August. The update includes upgrading its large language model (LLM) to offer a more natural conversation experience with users, strengthening its calendar scheduling service and revamping the app’s user interface. Thanks to the upgrade, customers can now use the world’s cutting-edge LLM agents such as Perplexity, ChatGPT, Claude and A.X. The adot.ai agent also allows them to use customized services in music and media recommendations as well as stock investment. In September, SK Telecom also released the iOS version of the ZEM app, a self-monitoring app for customers aged under 14. Via the app, users can plan how much they will use their smartphone and what apps they will use during the day. Up to five guardians, who install the ZEM-For Parents app, can monitor the amount of time their kids spend on their smartphones and which apps they use. SK Telecom is the only mobile carrier that provides such services both on iOS and Android platforms. Last year, it also introduced a service plan exclusively designed for customers aged under 34 to offer up to 50 percent more 5G data in its package along with various coffee and movie ticket vouchers. According to the mobile carrier, seven out of 10 customers under 24 are using the plan. Hy Central Laboratory in Yongin, Gyeonggi Province / Courtesy of hy Dairy producer hy also topped the NCSI rankings for the 27th year in the milk/fermented milk category, the KPC said. It has held the top position on the list since the KPC began announcing rankings in 1998. The company stated in a press release that its relentless efforts to strengthen its probiotic technology are the reason behind its dominant position on the list. “Hy has continuously worked on its probiotics technology to compete in the global market,” hy Central Laboratory head Lee Jae-hwan said. “Hy has been the No. 1 brand in fermented milk. We will continue our efforts to introduce better products in the future.” Hy was the nation's first food company to establish a research center focused on dairy production technologies in 1976. Approximately 90 percent of the company's workforce hold master's or doctoral degrees. In a bid to strengthen its competitiveness, it also formed the Future Insight Advisory Committee, a joint study group with outside scholars to comprehensively analyze the dairy producer’s various probiotics. Renowned scholars, including Kim Yeon-soo, former Seoul National University Hospital head, and Gloria Kim, a cognitive science professor at the Massachusetts Institute of Technology, are part of the group’s advisory members. Samsung Card's promotional image for its new credit card lineup / Courtesy of Samsung Card Samsung Card also secured the top position in the industry-wide NCSI rankings in the credit card category for the 11th consecutive year, according to the KPC. The company’s strong performance reflects its unwavering commitment to safeguarding customers from the possibility of fraud. The credit card issuer also provides a comprehensive expenditure monitoring service to customers via its recently renovated in-app user interface. Collecting related data from its sister firms, Samsung Life, Samsung Fire & Marine Insurance and Samsung Securities, it allows customers to get a wide range of financial analytic services in consumption, insurance, investment and pensions. In 2021, Samsung Card introduced the Samsung iD Card, a custom-made credit card designed by each cardholder. Each card is made with reusable plastic and low-carbon paper, a measure to fulfill its commitment to conserving environmental resources. To assist hearing-impaired customers, Samsung Card has provided an instant messaging service and a video-calling service. For disabled and older adult customers, its employees visit their houses during the credit card application review process. Samsung Securities employees consult a customer in asset management. Courtesy of Samsung Securities Samsung Securities claimed the top spot in the NCSI in the overall Securities and consignment trading category, according to the KPC. The brokerage said in a statement that it offered differentiated asset management services for customers thanks to its diverse investment experts at home and abroad. “Samsung Securities specializes in asset management for corporate customers,” a Samsung Securities official said. “We also provide networking events for CEOs and chief financial officers of renowned businesses here.” It also offers custom-made digitalized asset management services for the mid and lower-income brackets as well as those in younger generations who just landed a job. Studying and analyzing each customer’s income and consumption flow, the firm’s one-stop digitalized consulting agent offers an ideal financial product for each customer. The brokerage also regularly collects each customer’s feedback to optimize the firm’s service structure, the official added. NCSI logo Surveying over 300 companies, colleges and state-run institutions in over 80 industry sectors, the KPC has collected and studied related data to release the NCSI rankings with customer evaluations of products and services since 1998. This year’s overall customer satisfaction index averaged 78 points in 2024, down 0.2 points from the previous year. “The NCSI has experienced a decline in two consecutive years,” the KPC said in a press release. “The prolonged downturn followed by low consumption adversely influenced the figure." To remove this article -
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Badly-needed economic reforms: Some suggestionsGetafe scored twice in three minutes midway through the second half to beat struggling Valladolid 2-0 and record only their second win in La Liga. The victory ended Getafe's five-game winless run and lifted them into 15th place in the 20-team standings. Valladolid remain second from bottom. In the buildup to the match, Getafe sporting director Rubén Reyes described the game as a final, but his team was lucky not to go behind as Valladolid created more of the early chances. However, the home side took control in the 69th minute when substitute Álvaro Rodríguez got the opener. Three minutes later, man-of-the-match Allan Nyom made it 2-0. "There's been a lot of games where we've run and fought but lost or drawn," Nyom, the veteran Cameroon full back, said. "A game that reflects the effort we've put in in training is very welcome." Adding to Valladolid's woes, coach Paulo Pezzolano was sent off before half-time. The Uruguayan has the league's worst disciplinary record, with seven yellow cards before Friday's red.BRAZIL legend Ronaldinho is set to become a grandfather aged just 45. The stunning influencer girlfriend of the soccer star’s son Joao Mendes, who signed for Burnley from Barcelona last August, announced at the weekend she was pregnant with their first child. Giovanna Buscacio, 25, who lives with 19-year-old Joao in Manchester and has an impressive 130,000 Instagram followers, wrote in a post yesterday along emojis of a baby and a milk bottle: “16 weeks and counting.” She followed up on the selfie pic she published showing her resting a hand on her exposed belly by posting footage of her kissing Joao in a lift and snaps of the happy couple alongside a message in English and Portuguese which said: “Mom and dad. Incomplete without you my love but we are already together.” Joao responded by saying: “I love you a lot, my darling.” Former Barcelona and AC Milan star Ronaldinho, pictured on Saturday at a football charity event in east China , has yet to make any comment on social media. Joao, currently playing for Burnley U21s mainly as a right winger, is Ronaldinho’s only child. His mum is stunning former dancer Janaina Mendes, who met the two-times winner of the FIFA World Player of the Year award and started dating him when she was a dancer on a popular Brazilian TV show called Domingao do Faustao. She was living in the Brazilian city of Belo Horizonte but according to her Instagram is now based in Barcelona. Joao Mendes was just 14 when he signed his first contract with Nike in May 2019 in the presence of his stunning mum and Ronaldinho, the face of the company when he was crowned the world’s best player in 2005. FOOTBALL FREE BETS AND SIGN UP DEALS The Rio de Janeiro-born youngster signed his first professional contract with Brazil’s Cruzeiro aged 13 before moving to Europe. He was assigned to Barcelona’s youth team after trials but despite improvements with the U19 squad was let go by the Catalan giants last summer so he could link up with Burnley’s U21s squad. His current contract expires on June 30 2026. Joao’s pretty brunette girlfriend is the sister of an actress called Guillia Buscacio. The couple have been together more than two years and Giovanna has shared several snaps on social media showing their new life in England since they moved to the UK together. Ronaldinho, who spent his 40th birthday in prison in Paraguay after being arrested for flying into the country on a fake passport, turns 45 on March 21. Trophies
Proposed Grand Bend community centre features variety of amenities, with a cost of $20 millionAfter-hours movers: Zscaler, Honeywell, Microchip Technology and more