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TORONTO--(BUSINESS WIRE)--Dec 5, 2024-- Messagepoint Inc. announced it has been named a Leader in the IDC MarketScape: Worldwide Intelligent Customer Communications Management 2024 Vendor Assessment (Doc #US51359124, December 2024) and the IDC MarketScape: Worldwide Automated Document Generation 2024 Vendor Assessment (Doc #US52111324, December 2024). Messagepoint is positioned in the Leaders Category in both of these reports which focus on solutions for managing personalized customer communications. The IDC MarketScape for Intelligent Customer Communications Management evaluates vendors that natively own or integrate forms technology and artificial intelligence, or generative AI (GenAI) features for the enhancement of automation in content creation, management or insights and discusses the shift from traditional document generation to a more intelligent communication platform. The IDC MarketScape for Automated Document Generation examines the automated generation of documents and communications for multichannel delivery while highlighting the shift of document generation to a more personalized form of communication outside of traditional regulated requirements. Vendor inclusion criteria involved a comprehensive survey and investigation of each vendor to ensure their offerings were qualified by capabilities and strategies related to success in the CCM market. The report provides a comparative evaluation of the criteria that are most valuable to a company when choosing a CCM solution. We believe recognition as a Leader in intelligent customer communications management applications underscores Messagepoint’s commitment to providing modern approaches and solutions leveraging AI and machine learning (ML) to optimize the way organizations create, deliver and manage customer communications across multiple channels. For the past eight years, Messagepoint has invested in a specialized AI team focused on enhancing the capabilities of the company’s proprietary AI and ML engine, Messagepoint Advanced Rationalization and Content Intelligence Engine (MARCIE), making the platform exceptionally qualified to deliver dynamic digital experiences efficiently at scale. Messagepoint stands alone in its ability to provide a flexible content system that facilitates headless CCM capabilities for supporting digital communications and seamlessly integrate with platforms like Unqork to provide codeless content management and application development hooks for creating comprehensive digital experiences. “Messagepoint’s AI-powered platform continues to change traditional customer communications management with its ability to incorporate intelligence that makes real-time, contextually relevant experiences possible. Another important element to AI/ML/GenAI is Messagepoint’s AI-based search and content intelligence features for content authors and curators to effectively leverage content snippets as a foundation for creating highly personalized communications across digital channels,” said Marci Maddox, research director, enterprise content strategies at IDC and author of the report. Messagepoint has pioneered advancements in the industry by being the first to introduce AI-powered Assisted Authoring, content rationalization and migration through its MARCIE platform. The solution provides a no-code platform for business users, offering a modern and comprehensive cloud-based approach that enhances the speed and efficiency of communications management. Messagepoint also provides organizations with the ability to utilize centrally managed and controlled content objects across various digital channels, eliminating redundant content operations that typically come with managing multiple channels. According to the IDC MarketScape for Intelligent CCM, “Messagepoint’s AI-Assisted Authoring tool optimizes content creation by identifying redundancies, improving readability, and suggesting alternative personalized phrasings while ensuring brand consistency, translation and translation accuracy, proactively identifying and addressing potential issues related to sentiment, and reading levels acting as a compliance agent to validate against standards.” The IDC MarketScape for Intelligent CCM report also noted, “Messagepoint Touchpoint Exchange acts like a communications app store to an intelligent content hub, allowing customers and partners to efficiently create, distribute, and manage content across various channels, with customizable templates and prebuilt touch points to accelerate content development and streamline communication processes.” The solution makes it possible to efficiently create, distribute and manage content across various channels, with customizable templates and pre-built touchpoints to accelerate content development and streamline communication processes. “We are honored to be recognized as a Leader in two important IDC MarketScape reports for CCM,” said Steve Biancaniello, CEO of Messagepoint. “With the market evolving rapidly, AI is set to play an even more significant role in shaping the future of customer communications, making implementing digital strategies critical to enhancing the customer experience. By staying ahead of the curve, we are able to help organizations capitalize on both of these dynamics by leveraging the power of AI and digital innovation to drive meaningful growth and customer satisfaction.” To access the IDC Marketscape report, click here . About IDC MarketScape IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors, can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors. About Messagepoint Messagepoint is a leading provider of customer communications management software. Only Messagepoint harnesses AI-powered Content Intelligence to automate and simplify the process of migrating, optimizing, authoring and managing complex customer communications for non-technical (business) users. Customers rely on its award-winning platform to consistently deliver exceptional, highly personalized customer communications across all platforms and channels. For more information, visit www.messagepoint.com . View source version on businesswire.com : https://www.businesswire.com/news/home/20241205538775/en/ CONTACT: Patricia Kilgore Sterling Kilgore pkilgore@sterlingkilgore.com KEYWORD: UNITED STATES NORTH AMERICA CANADA INDUSTRY KEYWORD: SOFTWARE PROFESSIONAL SERVICES BUSINESS DATA MANAGEMENT TECHNOLOGY ARTIFICIAL INTELLIGENCE PUBLISHING MARKETING INSURANCE COMMUNICATIONS FINANCE CONSULTING SOURCE: Messagepoint Inc. Copyright Business Wire 2024. PUB: 12/05/2024 04:15 PM/DISC: 12/05/2024 04:17 PM http://www.businesswire.com/news/home/20241205538775/en
NASSAU, Bahamas (AP) — Scottie Scheffler brought a new putting grip to the Hero World Challenge and felt enough improvement to be satisfied with the result, a 5-under 67 that left him three shots behind Cameron Young on Thursday. Young was playing for the first time since the BMW Championship more than three months ago and found great success on and around the greens of Albany Golf Club, chipping beautifully and holing four birdie putts from 15 feet or longer for his 64. He led by two shots over Justin Thomas in his first competition since his daughter was born a few weeks ago. Thomas ran off four straight birdies late in his round and was a fraction of an inch away with a fifth. The big surprise was Scheffler, the No. 1 player in golf who looked as good as he has all year in compiling eight victories, including an Olympic gold medal. His iron play has no equal. His putting at times has kept him from winning more or winning bigger. He decided to try to a “saw” putting grip from about 20 feet or closer — the putter rests between his right thumb and his fingers, with his left index finger pointed down the shaft. “I’m always looking for ways to improve,” Scheffler said. Scheffler last year began working with renowned putting instructor Phil Kenyon, and he says Kenyon mentioned the alternative putting grip back then. “But it was really our first time working together and it’s something that’s different than what I’ve done in the past,” Scheffler said. “This year I had thought about it from time to time, and it was something that we had just said let’s table that for the end of the season, take a look at it. “Figured this is a good week to try stuff.” He opened with a wedge to 2 feet and he missed a 7-foot birdie putt on the par-5 third. But he holed a birdie from about the same distance at the next par 5, No. 6, and holed a sliding 6-footer on the ninth to save par. His longest putt was his last hole, from 12 feet for a closing birdie. “I really enjoyed the way it felt,” he said. “I felt like I’m seeing some improvements in my stroke.” Young, regarded as the best active player without a PGA Tour victory, is treating this holiday tournament as the start of a new season. He worked on getting stronger and got back to the basics in his powerful golf swing. And on this day, he was dialed in with his short game. He only struggled to save par twice and kept piling up birdies in his bogey-free round on an ideal day in the Bahamas. “The wind wasn’t blowing much so it was relatively stress-free,” Young said. Patrick Cantlay, along with Scheffler playing for the first time since the Presidents Cup, also was at 67 with Ludvig Aberg, Akshay Bhatia and Sahith Theegala. Thomas also took this occasion to do a little experimenting against a 20-man field. He has using a 46-inch driver at home — a little more than an inch longer than his regular driver — in a bid to gain more speed. On a day with little wind, on a golf course with some room off the tee, he decided to put it in play. “Just with it being a little bit longer, I just kind of have to get the club out in front of me and get on top of it a little bit more,” Thomas said. “I drove the hell out of it on the back, so that was nice to try something different and have it go a little bit better on the back.” Thomas said the longer driver gives him 2 or 3 mph in ball speed and 10 extra yards in the air. “It’s very specific for courses, but gave it a try,” he said. Conditions were easy enough that only four players in field failed to break par, with Jason Day bringing up the rear with a 75. ___ AP golf: The Associated PressSpurs travel to Premier League champions Manchester City on Saturday reeling from a disappointing home loss to Ipswich before the international break. The club’s problems have multiplied during the past fortnight with midfielder Rodrigo Bentancur handed a seven-match domestic ban on Monday and Cristian Romero (toe) joining a lengthy list of absentees. However, Postecoglou remains bullish about Tottenham’s progress and acutely aware of the scrutiny set to come his way if they stay 10th. “Christmas is a joyous occasion, irrespective, and I think it should be celebrated. If we’re still 10th then people won’t be happy, I won’t be happy, but we might not be 10th,” Postecoglou pointed out before nine games in 30 days. “Certainly for us I think it’s a significant period because you look at those games and we’ve got the league where we’ve got to improve our position and a couple of important European fixtures that can set us up for the back half of the year, also a Carabao Cup quarter-final. “At the end of that period we could be in a decent position for a strong second half of the year, so for us it is an important period. “You know there’s no more international breaks, so the full focus is here. You can build some momentum through that, or if things don’t go well you could get yourself into a bit of a grind. Ready for #MCITOT 👊 Go behind the scenes of training ahead of our trip to Manchester 🎥⤵️ pic.twitter.com/4jFZTCIwSz — Tottenham Hotspur (@SpursOfficial) November 22, 2024 “Of course if we had beaten Ipswich, we’d be third and I reckon this press conference would be much different wouldn’t it? “I’m not going to let my life be dictated by one result, I’m sorry. I take a wider perspective on these things because I know how fickle it can be, but we need to address our position for sure. “And if we’re 10th at Christmas, yeah it won’t be great. There’d be a lot of scrutiny and probably a lot of scrutiny around me, which is fair enough, but that’s not where I plan for us to be.” Tottenham’s immediate efforts to move up the table will require them ending City’s two-year unbeaten home run in the Premier League. The champions have lost their last four matches in all competitions, but have some key personnel back for Saturday’s clash and will aim to toast Pep Guardiola’s new contract with a victory. Postecoglou was pleased to see Guardiola commit to a further two seasons in England, adding: “I love the fact that there’s a massive target out there that can seem insurmountable. “I look at it the other way. I go, ‘imagine if you knock him off, that’d be something’. “I’m at the stage of my life where I’d rather have the chance of knocking him off than missing that opportunity. “When greatness is around, you want to be around it. And hopefully it challenges you to be like that as well.” Saturday’s fixture will be Postecoglou’s 50th league game in charge of Spurs and he knows what is required to bring up three figures. A post shared by Premier League (@premierleague) “No European football, significant player turnover, change of playing style. Where did I think we’d be after 50 games? God knows. “It could have been a whole lot worse, but when you look at it in the current prism of we’re 10th, you’re going ‘it doesn’t look good’ and I understand that and we have to improve that. “But over the 50 games, I think there’s enough there that shows we are progressing as a team and we are developing into the team we want. “The key is the next 50 games, if they can be in totality better than the first 50? First, that means I’m here but second, I think we’ll be in a good space.”
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Strictly star Shirley Ballas’ six figure salary revealed – and it’s WAY more than former head judge Len Goodman’s payGREEN BAY, Wis. (AP) — Even though their long-shot hopes of winning the NFC North have vanished, the playoff-bound Green Bay Packers believe they can make a legitimate run at their first Super Bowl appearance since their 2010 championship season. A rapidly improving defense gives them ample reason for confidence. The Packers (11-4) followed up a seven-sack performance in a 30-13 victory at Seattle by producing the first shutout of the NFL season, a 34-0 playoff-clinching blowout of the New Orleans Saints on Monday night. Green Bay delivered its first shutout since a 17-0 triumph over Seattle in 2021 and its most lopsided victory since a 55-14 rout of the Chicago Bears in 2014. “We’ve noticed all along that the defense is a lot different this year, and they’ve been making some big-time plays all along,” quarterback Jordan Love said. “But any time you can hold anybody to zero points in the National Football League is pretty awesome.” The Packers were seeking to produce a championship-caliber defense to go along with their dynamic offense when they fired Joe Barry as coordinator in the offseason and brought in former Boston College coach Jeff Hafley to replace him. Green Bay switched from a 3-4 scheme to a 4-3, with Hafley emphasizing the need to produce more big plays. Green Bay has done just that by collecting 28 takeaways — 10 more than it had all of last year — to match the NFL’s third-highest total. The Packers haven’t forced this many turnovers since 2011, when they had 38 takeaways. That’s not the only area in which the defense has made strides. Green Bay is allowing just 19.1 points per game to rank sixth in the league in scoring defense. The Packers haven’t finished a season among the top six teams in scoring defense since their 2010 title run, when they yielded just 15 points per game to rank second. The Packers are giving up 312.1 yards per game for the league’s seventh-best total. That also puts them on pace for their highest season-ending rank since 2010, when they finished fifth in total defense. “We’re all working together, and we’ve just got some nice playmakers,” linebacker and rookie second-round pick Edgerrin Cooper said. The Packers have given up as many as 20 points just once in their last six games, a 34-31 defeat at Detroit on Dec. 5. That is the only time Green Bay has lost during that stretch. Whether this kind of success can carry over to the playoffs remains uncertain. The Packers’ shutout performance came against a New Orleans offense that was starting rookie fifth-round draft pick Spencer Rattler at quarterback in place of the injured Derek Carr and was missing five-time Pro Bowl running back Alvin Kamara. Green Bay’s defense faces a much tougher task Sunday night against the Minnesota Vikings (13-2), who beat the Packers 31-29 at Lambeau Field on Sept. 29. This will mark the first time in the series' 64-year history that both teams had at least 11 wins when they face off. The Packers are eager to see what they can do against another team headed for the playoffs as their defense gears up for another postseason. “We can do whatever we want to do,” defensive lineman Kenny Clark said. “We write our own story at the end of the day. We’ve just got to keep on building.” What’s working Green Bay outrushed New Orleans 188-67 and improved its season total to 2,209 yards rushing. The Packers haven't rushed for that many yards in a season since 2003, when they had 2,558. ... The pass rush has produced 16 sacks over Green Bay’s last four games. ... Green Bay is outscoring teams 102-34 in the first quarter. ... The Packers didn't give up a sack Monday and have allowed just five over their last eight games. That represents the fewest sacks the Packers have given up over an eight-game stretch within a single season since 2004. What needs work Penalties remain a bit of an issue. The Packers were penalized six times for 60 yards. Stock up Love has thrown eight touchdown passes without an interception over his last five games. ... RB Josh Jacobs has run for a touchdown in six straight games. His 13 TD runs this season are a career high. ... K Brandon McManus made field goals from 55 and 46 yards to improve to 16 of 17 this season. His 55-yarder was a season long. ... S Zayne Anderson had his first career interception in his first career start. ... DL Brenton Cox Jr. has three sacks over his last four games. Stock down There really aren't any candidates for this category, considering the Packers produced their biggest victory margin in a decade. Injuries WR Christian Watson injured a knee Monday night. ... CB Jaire Alexander (knee) missed a fifth straight game. S Javon Bullard (ankle), S Evan Williams (quadriceps) and LB Quay Walker (ankle) also didn’t play. Key number 30 – The Packers have scored at least 30 points in each of their last five games. That represents the second-longest string of games with 30-plus points in franchise history. Green Bay had seven such straight games in 1963. Next steps The Packers close the regular season with two divisional games, visiting Minnesota on Sunday before hosting the Bears (4-11). Green Bay is 1-3 against NFC North opponents this season. ___ AP NFL: https://apnews.com/hub/nfl Steve Megargee, The Associated Press
The World Has Legal and Moral Duty To Stop Genocide in Gaza | OpinionMALIBU, Calif. (AP) — The wildfire alert came in the middle of the night as some college students in Southern California were cramming for final exams and others were woken up in their dorms. But rather than run away from the impending blaze, some 3,000 students at Pepperdine University headed toward two buildings at the heart of the 830-acre (336 hectare) campus in coastal Malibu, California, to shelter in place. The protocol at the Christian university with picturesque views of the Pacific Ocean may seem to defy logic to those accustomed to scenes elsewhere in wildfire-prone California of thousands of residents evacuating fire zones in lengthy caravans of cars. For years, the university nestled in the foothills of the Santa Monica Mountains has had a special protocol due to its unique terrain and design that calls for students to be brought to a library and campus center where they can get food and water and have their basic needs met, said Michael Friel, a Pepperdine spokesperson. The school began preparing students and community members on what to do in case of a wildfire during new student orientation at the beginning of the academic year. When the fire broke out Monday night, school officials started communicating with students around 11 p.m. and activated the shelter-in-place protocol about two hours later, spreading the word through text messages, email, social media and by going door to door. “A lot of our students were woken up by a knock on the door, and we made sure they were aware of the conditions and we were able to get them out of harm’s way,” Friel said. The Franklin Fire quickly moved south, jumping over the famous Pacific Coast Highway and stretching to the coast, where large homes line the beach. Thousands of Southern California residents were under evacuation orders and warnings Tuesday with more than 8,100 homes and other structures under threat. County fire officials estimated that more than 3.5 square miles (9 square kilometers) of trees and dry brush had burned amid dangerous conditions fanned by dry, gusty Santa Ana winds that were expected to last into Wednesday. The cause of the fire was not immediately known. Ryan Song, a resident assistant at Pepperdine University, said he noticed the power went out at his dorm late Monday. When he looked out the window, he saw a huge pink glow. “I thought, ‘This is too bright,’ and it got bigger and bigger,” the 20-year-old junior said. “I immediately went outside and saw that it was a real fire.” Song and the other assistants went door to door to get students out. Most were calm and followed instructions, he said; a few who were scared rushed to their cars to get off campus. Song said he spent the next few hours racing back and forth in the dark between his dorm and the main campus to ensure no one was left behind. Pepperdine University officials said the campus was designed in the 1960s with fire safety in mind due to the region's experience with wildfires. Buildings were clustered together and covered in stucco while roadways were constructed to make it easy for firefighters to get in, said Phil Phillips, the school's executive vice president. During the 1990s, campus officials worked with Los Angeles County fire authorities to develop a safety plan, and authorities said the safest option for students would be to remain on campus. The school is diligent about brush clearance and has a plan to reduce smoke in shelter-in-place locations by taping shut doors and using air filters, he said. The nearby stretch of the Pacific Coast Highway can also become congested during an emergency, Phillips said, such as during the deadly Woolsey Fire in 2018. “What you don't want is to be stuck,” said Phillips, who has been at the campus for three decades — including as a student — and said he has been through seven fires. “Protecting our students, providing for their safety is a moral obligation for us, so we take it really, really seriously.” On Tuesday, heavy smoke from the Franklin Fire, burning northeast of the school, billowed over the campus 29 miles (47 kilometers) west of Los Angeles, and classes were cancelled and final exams postponed. Firefighters had not contained any part of the blaze as of Tuesday afternoon. The campus was singed but no injuries were reported, and only one structure possibly was minimally damaged thanks to firefighters' hard work and collaboration from students, faculty and others on campus, Friel said. Jim Gash, the college's president, said the campus was no longer threatened on Tuesday afternoon. “I am grateful that through prayer, preparation, and cooperation, our Pepperdine community safely navigated the challenges encountered over the last 12 hours," Gash said in a statement. “Our prayers continue to go out to the Malibu community.” Taxin reported from Santa Ana, Calif. Associated Press writer Julie Watson in San Diego contributed to this report.
Aston Villa boss Unai Emery has set his sights on automatic qualification to the last 16 of the Champions League after a 3-2 win at RB Leipzig. Ross Barkley’s 85th-minute goal gave them victory in Germany after goals from John McGinn and Jhon Duran early in each half were cancelled out by Lois Openda and Christoph Baumgartner. That sent them up to third in the new league phase of the competition ahead of Wednesday’s games and with matches against Monaco and Celtic to come, Villa have an excellent chance of finishing in the top eight. Job done... in the end 😅 — Aston Villa (@AVFCOfficial) That would mean they would avoid a play-off round to make it through to the last 16 and Emery says that is the target. “Today was key. Juventus at home, we were thinking more to win but in the end we accepted the draw because it was important for a point to be more or less in the top 24,” he told Amazon Prime. “Today was a match we were thinking at the beginning was key to be a contender to be in the top eight with the last two matches to be played. “It is going to be difficult and we have to get some more points but we now have the possibility to achieve this option. “We are going to enjoy and try to get top eight but we have to be happy because we are in the top 24 and maybe even the top 16. “We weren’t contenders in the beginning to get there but now we have to accept it.” Leipzig, who are flying high near the top of the Bundesliga, are out after losing all six matches. They did pose a threat to Villa, who inflicted some of their own problems on themselves, notably a rare gaffe from goalkeeper Emiliano Martinez for Openda’s equaliser. But Emery was happy with his side’s performance. “I try to enjoy and always we want to improve and sometimes it is hard but today the team were performing well, playing seriously and I was enjoying it,” he added. “We tried to overcome the mistakes we made and we did. More or less we were playing consistently. One mistake and they score but then we played very well. “Champions League is very difficult and we have to expect that every team playing at home are feeling strong. We played with consistency and domination.”